Standards for Excellence

Your election office articulates values that reinforce professional ethics and establish a positive culture for all election office staff.

Your election office understands your operational needs, communicates those needs to key decision-makers, and manages budgets responsibly.

Your election office recruits and hires qualified candidates with the potential, temperament, and skills to successfully carry out their responsibilities.

Your election office delivers training to onboard new staff, provides ongoing development within roles, and supports professional advancement in the field of election administration.

Your election office effectively manages and retains competent staff by providing clear expectations, ongoing support, and recognition.

Your election office is prepared to address emergencies that disrupt administrative or voting functions.

Your election office maintains the security of physical spaces to protect people and materials during administration, voting, processing, storage, and transit.

Your election office ensures the integrity and operation of your digital infrastructure.

Your election office manages voter registration records with attention to accuracy and timely processing.

Your election office supports voters’ in-person voting needs with enough sites and well-organized operations.

Your election office has a clear and efficient system for processing mail ballots.

Your election office accurately and promptly reports election results to keep the public informed.

Your election office creates ballots that are well-designed, accurate, and in formats that meet voters' needs.

Your election office allocates the needed ballots, supplies, and equipment for voters to cast their ballots with ease.

Your office protects ballot security from printing to storage using comprehensive ballot handling processes.

Your election office conducts tabulation audits on your voting equipment prior to certification to ensure the results are accurate.

Your election office writes and speaks in a way that allows voters to easily find, understand, and use the information they need.

Your election office uses design and accessibility best practices to format information so it is easy to find, understand, and use.

Your election office understands your voters' language needs and prioritizes their preferred languages, dialects, and communication modes.

Your election office effectively distributes information through a variety of mediums that best reach your voters.

Your election office builds and maintains strong relationships in your community that foster trust in the election process.

Your election office proactively builds and maintains relationships with members of the media to communicate accurate election information.

Your election office recruits enough poll workers with the skills and competencies to successfully support voters in casting their ballots.

Your election office delivers training that helps poll workers understand and conduct their responsibilities, equips them with the resources to find answers to their questions, and sets expectations of professionalism.

Your election office manages poll workers by efficiently maintaining information, communicating effectively, and facilitating compensation.

Your election office supports retention of competent poll workers and honors their civic contribution by providing a positive poll worker experience, making poll workers feel appreciated, and incorporating feedback on their experience.